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ShopLocal Study Finds 85% Of Internet
Users “WINDOW SHOP” Online For Local Purchases
Majority of Consumers Spent More Money at Local
Stores than Planned After Researching Online
Santa Clara, CA - March 20, 2007 - According to a
study from ShopLocal, the leader in multi-channel shopping
services, 85 percent of adult Internet shoppers used the Web
to make more informed shopping trips to their local stores.
Results of the annual American Interactive Consumer Survey,
conducted by The Dieringer Research Group on behalf of ShopLocal,
indicate that consumers are using online circulars and other
tools to compare prices for big- and small-ticket items alike.
“Nearly nine out of 10 adults – from the 110
million Internet shoppers 18 years and older who go online
at least once a month – were found to have used the
Internet for local shopping, not an online purchase,”
said Bob Armour, chief marketing officer for ShopLocal. “This
confirms that the Internet is now widely used for local shopping
information as well as making online purchases.”
The annual survey from ShopLocal found that nearly two-thirds
of multi-channel shoppers now say the Internet is the most
important shopping information resource, confirming the high
value of online information about products and stores to local
shoppers. In fact, online consumers overall responded that
they spend more time researching products online than they
spend shopping in person.
Online Shoppers Purchase More in Store
Multi-channel shoppers also tend to purchase more at local
stores than they originally planned to after doing online
research, according to the new study. During the three months
prior to the survey, nine out of 10 local shopping trips made
by multi-channel consumers for products researched online
resulted in purchases worth $125 more than the products researched
online – a figure that rose 25 percent from the prior
year. This means that retailers get added leverage from advertising
their goods and services online due to this spending “halo
effect.”
The most frequent use of multi-channel shopping is associated
with purchasing of home furnishings, tools, men's apparel,
sports and fitness products and major appliances. Other leading
products more likely to be purchased locally after online
research included household products, tools, small appliances,
cameras and telephone products.
“With valued services such as a blog from our shopping
expert Eva, power reviews, grocery coupons and subscriber
emails, we feel we are giving consumers specific and useful
information to drive their purchasing decisions,” said
Armour, speaking today from the Kelsey conference in Santa
Clara, CA.
The annual American Interactive Consumer Survey, conducted
by The Dieringer Research Group (Milwaukee, WI.) was fielded
in the fourth quarter of 2006, and interviewed 2,2001 U.S.
consumers by phone and online.
About ShopLocal
ShopLocal, the leader in multi-channel shopping services,
offers a complete suite of solutions connecting retailers
and consumers online and in-store. The company’s Web
site, ShopLocal.com, provides consumers choice and control
in their shopping experience by offering the most comprehensive
selection of timely online and in-store offers on one easy-to-use
site. With ShopLocal.com, consumers can find millions of products
and up-to-date weekly sales, deals, and coupons for consumer
electronics, apparel, groceries and more.
ShopLocal’s customers include Target, Best Buy, Home
Depot, CVS and Sears. ShopLocal powers multi-channel shopping
for hundreds of newspaper Web sites and other leading local
and shopping sites, such as Los Angeles Times, Miami Herald,
Arizona Republic, Google and Verizon SuperPages.com. ShopLocal
is owned by Gannett Co., Inc. (NYSE:GCI), Tribune Company
(NYSE:TRB), and The McClatchy Company (NYSE:MNI). For more
information, visit www.shoplocal.com.
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